DMCA Policy – Castle

Castle respects intellectual property rights and expects you to do the same. This DMCA Policy sets forth how copyright owners may avail themselves of contact information on our Site to report infringement and how Castle evaluates such complaints.

1. This policy's scope

This policy only applies to content uploaded on pages hosted by Castle, not text or photos which may be held on other websites. Our website also contains links, references and/or embeds third-party content from other websites. Complaints about third-party pages may also have to be directed to the third-party providers, because they are responsible for their content and services. However, we will review what appears on our services and, where we have jurisdiction, take action.

2. The process of filing a takedown notice

To allow us to act upon your request effectively, you should contact Castle's customer service for infringement claims under the procedures set forth on our website if you believe that any content on Castle infringes a copyright. Include the following information:

Your name, full address (or that of the rights holder), your E-mail address or a phone number at which you can be contacted and a statement to the effect that you are the copyright owner or are authorised to act on his/her behalf.

Identification of work: a description of the copyrighted work that you claim has been infringed or a representative list if more than one work.

Location at which the material appears on Castle including, as applicable, its URL or URLs: the location of where the allegedly infringing content exists on our website.

A good-faith statement: It is one in which you believe that the use of the content is not authorised by its owner or agent, or approved by law.

Signature: eSign (you can type out your full legal name if sending through our proper support channel).The statement you sign at the end of your notice is an accuracy statement.

Before we take action, you may contact us and seek more information if you do not understand any part of this notice or if you wish to clarify any information contained in it.

3. What Castle may do after receiving notice

Upon receipt of a properly filled-out notice, Castle will be able to:

Block or remove the notice's content, or

Get clarification if the report says anything you don't understand.

Use reasonable efforts to prevent the posting of the same content more than once.

Keep in-house records of notices to ensure you’re always in compliance and deal with repetitive issues.

4. Abuse of this procedure

There can be fines or other legal consequences for filing false take-down notices or counter-notices. Only complain if you can provide facts and have a legitimate reason to do so.