Privacy Policy – Castle

Castle (“we”, “us” and “our”) believe in your privacy, we pride ourselves on collecting the minimum amount of information necessary to keep a fast and secure website. This policy applies to the information that we collect when you visit our Castle pages, including instructions to download and install (the "Services") on the PC, Android TV and Android. This policy is accepted by you when You use the Services.

1. Data that we gather

A. Details you offer

We receive information that you provide directly to us if you contact our customer service through the official channels on our website (including your name, email address and contact details included in your message) or via other means. We collect your posts and apply simple moderation cues to reduce spam (when comments are open).

B. Data gathered automatically

Technical information such as IP address, browser type and device type, operating system version, language preferences or pages viewed will be collected by our servers when you use the services. To improve reliability and prevent abuse, we may also collect a few diagnostic logs (such as error reports).

C. Cookies

We use cookies and similar technologies on this website to ensure its optimum functionality, to improve user experience and performance and provide appropriate information. The power over cookies rests in your browser. Some features may not work properly if cookies are disabled.

2. How we utilize data

Information is used by us to:

Give you the resources and sites that you request.

Answer your support queries and improve Castle guides.

Detection and prevention of fraud, spam, abuse, security incidents and other nefarious activity.

Keep the Services' performance up, especially on Indian mobile networks.

Honor our policy commitments and meet our legal obligations.

3. When we exchange data

We do not sell personal information. We might share a limited amount of our data with service providers that offer us hosting, security and analytics services; they can use it only to provide those specific services to us. We may also disclose such information to help protect users of the Services or the Services on the whole, in order to ensure the integrity of an online business or engage with legal obligations, for example transferring businesses (like if we are acquired).

4. Content embedded and third party links

Some Castle pages may incorporate or link content from third parties. The third party will be able to collect information in accordance with its own privacy policy, if you click on a link or play the embed. Castle has no control over these things.

5. International access and retention

We keep only the information as long as we need it for legitimate business purposes and to meet any legal or contractual obligations. Keeping support history may assist with troubleshooting and problem resolution. Technical logs are maintained only so as to investigate abuse and ensure system stability. As part of this policy, Castle shall process information in the country where our service providers are located if you are outside India while accessing Castle.

6. Your decisions

You may be entitled to a copy, access, or update or request that we correct, amend or delete your specific personal information depending on the applicable law. Send Castle a request using the official channels on our website. We may verify your request in order to protect your privacy.

7. Children's Privacy and Update Statement

Our services are not intended to collect information from children; rather, they are for a general audience. No internet system is perfectly secure and despite our best efforts, we cannot guarantee the complete security of information. If there are any changes in our policy for Castle, we will change this page accordingly; the latest version will be published on our website.